Carrefour launches ChatGPT-based chat robot for online shopping

[Carrefour launches ChatGPT-based chat robot for online shopping] French grocer Carrefour has deployed a chat robot based on OpenAI's ChatGPT technology, using cooperation with Microsoft, OpenAI and Bain to introduce generative artificial intelligence into its online shopping platform. The group said on Thursday that its Hopla chat robot would help shoppers on its French platform choose products based on their budgets and food restrictions, while providing advice to avoid food waste. Carrefour is using Microsoft's OpenAI Azure service to access OpenAI's GPT-4 technology. (Wall Street Journal)