[some users of Apple savings accounts complain that they are unable to transfer money. The company responded that the transfer was delayed because of protecting the security of the account.] Xinhua News Agency, June 2, Apple launched a high-yield savings account in mid-April. But some customers recently revealed that they encountered a lot of trouble when they tried to transfer money to other bank cards. Some customers claimed that their money seemed to disappear after they transferred money, neither in the Apple account nor in the account they were trying to transfer. In response to clients' complaints, Goldman Sachs said:'we attach great importance to the obligation to protect our customers' deposits. "the customer response to the Apple savings account was very good and exceeded our expectations," the bank said in a statement. The vast majority of customers do not experience delays in transferring funds, but in a few cases, users may encounter delays in transfers due to processes designed to protect their accounts. " In new savings accounts such as Apple, large transfers could trigger anti-money laundering alarms or other security concerns that require additional scrutiny, according to anti-money laundering professionals. They say the delays usually last about five days.